Privacy Notice

Privacy Policy

Thank you for taking the time to read this notice. The security of your personal information is extremely important to us. This privacy notice aims to inform you about how we collect and protect any personal information with us.

Storing your personal information on our server

Simply visiting our website will not result in us collecting or storing any of your personal information. We will, however, collect and store the following information on our server: pages viewed, date and time, volume of data, and service provider. This information is used exclusively to ensure a hassle-free user experience of our website and to indicate to us where we can make improvements. This information contains no personal details and users remain anonymous. 

Collecting and sharing your personal information as part of a contract or account

Any personal information you share with us when placing an order or through contacting us via the website will be stored securely on our server. We only collect the personal information you share with us via our contact form or when processing an order. This information is then only used when responding to a request or processing an order. Your information remains in our system until you have deleted your account with us or once the retention period has expired. Should you have consented for us to use your information once the contract has been terminated, we are legally permitted to keep your personal information, see below for more information. If you object to us keeping your personal information it will be blocked from any further use and deleted. You can delete your account at any time either by sending us an email to the address below or via your account page on our website.

Sharing your personal information as part of contract performance

For delivery purposes we will share your personal information with a shipping company of our choice. When ordering from us you will be given different payment options. All information collected at this stage will be passed onto the service provider you choose. Should you have an existing account with your payment services provider, they will already have access to your personal information. When completing your order with us, you will also be asked to login into your payment service provider. In such cases the privacy guidelines of the respective payment service providers is applicable.

What do we do with your information once your sign up for an email newsletter?

When you subscribe to our newsletter, you consent to us to use your personal information to regularly send you our email newsletter. You may unsubscribe from the newsletter at any time by sending us an email to the address given below or by clicking the link provided in the newsletter.

Using your information for email advertisement and your right to object

If you have given us your email address (via our contact form or made a purchase) and consent we reserve the right to send you offers on products that might be of interest to you. You can object to receiving adverts via email by dropping us a line at the address given below, or by clicking on the link in the advert without any extra costs from your service provider.   

Use of Cookies

In order to make visits to our website user-friendly and to enable the use of certain functions, we use “cookies” on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted once you close your browser “session cookies”. Other cookies remain on your device and allow us to recognise your browser on your next visit “persistent cookies”. You can set your browser to inform you about a website’s cookie settings and decide anew upon each visit to accept or reject them, or you can choose to reject cookies completely. If cookies are not accepted the functionality of our website will be restricted.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. (www.google.com). Google (Universal) Analytics uses methods that allow us to analyse website usage, such as “cookies,” or text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, your IP address will be truncated before being shared within the member states of the European Union or with other contracting states of the European Economic Area Agreement. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser under Google Analytics will not be merged with other Google data.

You may prevent Google from recording any personal information (including your IP address) generated by cookies and your use of the website, as well as the processing of this information by Google, by downloading and installing the browser plug-in: http://tools.google.com/dlpage/gaoptout?hl=en

Alternatively you can click here to stop Google Analytics collecting any of your personal information on our website for future visits. By clicking this link your browser will store an ‘opt-out’ cookie on your device. If, however, you delete your cookies, you must click the link every time you visit our website.

The use of Facebook, Twitter and Instagram social plug-ins using the AXT-solution

Our website uses social plug-ins “plug-ins” as shortcut to our user’s social networks. In order to ensure safe storage of your personal information when you visit our website, the plug-ins are not integrated into the site but are activated once you click the link to the social network. The plug-ins are embedded to ensure that no connection to the social network’s server can be made when a page of our website that contains such plug-ins is viewed. Only once you click the grey plug-in button can a connection be made. A new browser window will appear (possibly asking you to log in), where you can then press the Like or Share button. For any information regarding the collection and storage of your personal information by any social network sites and their providers please refer to their respective privacy policies. 

http://www.facebook.com/policy.php
https://twitter.com/privacy
https://help.instagram.com/155833707900388

Access to your personal information and contact

You have the right to be informed how your personal information is stored and used. You also reserve the right to correct, block, or delete this information. If you have any questions concerning the collection, processing, or use of your personal information and how we share, amend, block, delete or revoke consent in specific uses of this information please contact us directly using the address given in our imprint.